Fast, friendly help for your computers and network — in person, on the phone, or connected remotely in minutes.
We're passionate about helping local businesses navigate their IT journey, wherever they're starting from. One of our proudest stories: we helped a small home office evolve into a fully operational contact centre with multiple staff members handling high volumes of calls on high-speed connectivity — and they're thriving today.
Practical, no-nonsense tech support for home and small business.
Slow computer, error messages, software crashes — we track it down and fix it.
Wi-Fi, routers, and secure networks configured right the first time.
Virus and malware cleanup, plus protection to keep it from happening again.
Protect your files and recover what's been lost whenever possible.
Skip the drive — most issues can be resolved securely over a remote session.
Patient, plain-English walkthroughs for new devices, apps, or software.
On-site IT support available across Cape Town.
On-site visits throughout the Southern Suburbs.
On-site visits throughout the Northern Suburbs.
Covering the Cape Winelands, including the Atlantic Seaboard.
On-site support available across every Cape Town metro area.
Specialist marine IT and communications support for vessels visiting Cape Town.
Or contact us for a free consultation on your project while visiting Cape Town.
Start a secure remote support session and we'll connect to your screen to resolve the issue live — no appointment needed.
Start Remote Support SessionPowered by Zoho Assist — secure, encrypted, and free for you to join.
Call or email us first if you don't yet have a session code.
Not sure if you need us? Here's what usually brings people to Eclipse.
Almost always, yes. It's usually router placement, outdated firmware, channel interference, or a network that's simply outgrown its setup. We diagnose it properly rather than just rebooting the router and hoping.
Disconnect the device from Wi-Fi/network if you can, don't click anything on the warning, and contact us straight away. This is one of the few situations where speed genuinely matters — start a remote session or call us first.
Remote sessions are usually live within minutes once connected. For anything requiring a visit or deeper diagnosis, we commit to a same-day response, Monday to Friday.
Both. Some clients call us only when something breaks; others prefer an ongoing arrangement so we're proactively keeping an eye on things. Get in touch and we'll figure out what makes sense for you.
That's the point of plain-English support. We explain what went wrong and what we did about it, without the jargon, whether you're troubleshooting solo or want us to just handle it.
Yes — see our Maritime Solutions above for network installations, intercoms, VoIP, CCTV, security systems, and TVRO/VSAT support for vessels visiting Cape Town.
Send us a message and we'll get back to you shortly.
Reach out for a quote, to schedule a visit, or to ask a quick question. We usually reply within one business day.
Trusted hardware and platforms we install, support, and service every day.
Supporting your IT means we sometimes access your devices, networks, and systems directly. We take that access seriously and handle personal information in line with South Africa's Protection of Personal Information Act (POPIA) — accessing only what's needed to resolve the issue at hand, never sharing your data with third parties, and keeping remote sessions encrypted and consent-based.
Have questions about how we handle your data, or want a copy of our privacy policy? Get in touch.